Sales (866) 578-9099
Dear Volkswagen Owner,
 
We're the professionals at Jim Ellis Volkswagen Marietta, and I'm Alan Levy, the Service Manager here.
 
I have a couple of questions for you.  Where do you have your vehicle serviced?  And how much technical training did your trusted technician have, in 2008?  These are both extremely valid questions, since you entrust the lives of your family members to the skills of a dedicated automotive technician.
 
Here's our answer to those two questions, by the way.
 
"Jimmy Brawner".
 
Jimmy is a Master Volkswagen Technician, and he is the Shop Foreman at Jim Ellis Volkswagen Marietta.  He also has twenty-four years of experience maintaining Volkswagens.  For the record, and we want to go on record about this, a copy of Mr. Brawner's training transcript is attached (see below), for all to see. 
 
Our dealership dedicated more than 900 man hours to technical training in 2008, in order to improve the skill levels of our eighteen outstanding Volkswagen technicians, and to a man, I'm proud of them. 
 
So ask for written proof of the skills your technician professes to have, and then read Jimmy's transcript.
 
 
Thanks for your time,
 
 
Alan Levy
Service Manager
 
Technician: James Brawner
Course Course Name Activity Type Completion Date Evaluation
881404 Volkswagen Heating, Ventilation and Air Conditioning Course (CBT/WBT) 02/18/2009 --
881404 Volkswagen Heating, Ventilation and Air Conditioning Course (CBT/WBT) 02/17/2009 --
820192A Routan Engine Diagnosis and Repair Assessment 02/04/2009 --
820192 Routan Engine Diagnosis and Repair ILT Class 02/03/2009 Evaluation Completed On: 2/4/2009
870192A Routan Body Electrical Diagnosis and Repair Assessment 02/03/2009 --
7SV902A 2009 Ready, Set, Go for Technicians Assessment 02/02/2009 --
870192 Routan Body Electrical Diagnosis and Repair ILT Class 01/29/2009 Evaluation Completed On: 2/2/2009
826803 2.0 Liter TDI Common-Rail BIN5 ULEV Engine Assessment 01/21/2009 --
861503 Noise, Vibration and Harshness Assessment 01/21/2009 --
873603 Vehicle Batteries Assessment 01/20/2009 --
871803 Occupant Protection Systems Assessment 01/20/2009 --
861603 Tire Pressure Monitoring System Assessment 01/19/2009 --
810194M2 Master Assessment 2 - Engine Assessment 12/18/2008 --
810194M5 Master Assessment 5 - Chassis Assessment 12/15/2008 --
810194M4 Master Assessment 4 - Electrical Assessment 12/09/2008 --
810194M3 Master Assessment 3 - Transmission Assessment 12/09/2008 --
810194M1 Master Assessment 1 - Basic Skills Assessment 12/09/2008 --
892802A Routan New Model Introduction Assessment 09/05/2008 --
892802A Routan New Model Introduction Assessment 09/04/2008 --
892802A Routan New Model Introduction Assessment 09/04/2008 --
892802 Routan New Model Introduction - GA, Atlanta ILT Class 09/03/2008 Evaluation Not Taken
881803 Routan HVAC Systems Assessment 07/14/2008 --
874803 Routan Airbags and Restraint Systems Assessment 07/14/2008 --
873803 Routan Body Electrical Systems Assessment 07/14/2008 --
851803 Routan Transmission Assessment 07/14/2008 --
825803 Routan Fuel and OBD II Systems Assessment 07/10/2008 --
821803 Routan Engines 3.8L and 4.0L Assessment 07/10/2008 --
823603 3.2L and 3.6L FSI Engine Assessment 05/29/2008 --
821503 The 2.0L FSI Turbocharged Engine Assessment 05/29/2008 --
851403 02E Direct Shift Gearbox (DSG) Transmission Assessment 05/29/2008 --
851503 09G / 09M 6-Speed Automatic Transmission Assessment 05/22/2008 --
893802A Tiguan, TDI and New Technologies Assessment 05/20/2008 --
821603 TDI Diesel Assessment 05/12/2008 --
893802 Tiguan, TDI and New Technologies - GA, Atlanta ILT Class 05/09/2008 Evaluation Not Taken
872603 Volkswagen Radio Systems Assessment 04/24/2008 --
896803 Tiguan Overview Assessment 04/24/2008 --
861803 Tiguan Haldex All-Wheel Drive Assessment 04/14/2008 --
600204 Welcome to Management Course (CBT/WBT) 03/28/2008 --
602240 Advanced People Management - GA, Atlanta ILT Class 03/27/2008 --
601104 Welcome to Volkswagen Course (CBT/WBT) 03/20/2008 --
601104 Welcome to Volkswagen Course (CBT/WBT) 03/20/2008 --
7S0416 (v3) Are You Covered? Available Warranties Course (CBT/WBT) 03/19/2008 --
7SV702A 2008 Ready, Set, Go! Delivering Customer Satisfaction for Technicians Assessment 03/05/2008 --
7SV701A 2008 Ready, Set, Go! Delivering Customer Satisfaction for Managers Assessment 03/04/2008 --
896303A Phaeton Convenience & Safety Electronics Design and Function Assessment 02/05/2008 --
7SV619A Ready, Set, Go! Perfect Delivery Process for Technicians - Assessment Assessment 08/07/2007 --
861702 Brakes & Handling Controls - Atlanta GA ILT Class 04/12/2007 Evaluation Not Taken
892503 The 2006 new GTI Introduction Assessment 03/27/2007 --
811602B Diagnosis and Documentation Post Assessment Assessment 03/23/2007 --
871603 Eos Electrical Systems Overview Assessment 03/19/2007 --
891603 Eos New Model Introduction Course (CBT/WBT) 03/19/2007 --
892603 The 2007 Passat Wagon Assessment 03/19/2007 --
801503 2005 New Technologies Assessment 02/26/2007 --
811602 Diagnosis and Documentation - GA, Atlanta LC ILT Class 01/25/2007 Evaluation Not Taken
ASE009 ASE Advanced Engine Performance Certification External 01/07/2007 --
ASE007 ASE Heating and Air Conditioning Certification External 01/05/2007 --
ASE002 ASE Automatic Transmission/Transaxle Certification External 01/05/2007 --
ASE001 ASE Engine Repair Certification External 01/05/2007 --
ASE005 ASE Brakes Certification External 01/05/2007 --
ASE004 ASE Suspension and Steering Certification External 01/05/2007 --
ASE008 ASE Engine Performance Certification External 01/05/2007 --
ASE006 ASE Electrical/Electronic Systems Certification External 01/05/2007 --
ASE003 ASE Manual Drive Train and Axles Certification External 01/05/2007 --
7SV401B What is Warranty? - Assessment Assessment 11/01/2006 --
7SV410A Being Prepared: Documentation and Record Keeping - Assessment Assessment 10/30/2006 --
7S3000 The Way to WIN - Assessment Assessment 10/30/2006 --
7SV619A Ready, Set, Go! Perfect Delivery Process for Technicians - Assessment Assessment 10/17/2006 --
VW893602B 893602B Eos Roof (Diagosis and Repair) Online Post-Assessment Course (CBT/WBT) 10/17/2006 --
803503 (v2) Retired ElsaWeb Assessment Retired Assessment 10/17/2006 --
893602 893602 - Eos Roof (Diagnosis and Repair) - Atlanta LC ILT Class 10/13/2006 Evaluation Not Taken
892602B 892602B Eos New Model Introduction Instructor-Led Course Post-Assessment Course (CBT/WBT) 07/31/2006 --
892602_81113 892602 - Eos New Model Product Overview - Atlanta LC ILT Class 07/21/2006 --
872602_80122 872602 - Networking - Atlanta LC ILT Class 05/26/2006 --
V1149 871404: Introduction to Electrical Systems Course (CBT/WBT) 11/28/2005 --
7SV509 A - Retired Retired 2006 Ready, Set, Go! Perfect Delivery Process for Technicians Assessment Assessment 11/11/2005 --
V1360 895502B - Online Post-Assessment for the 2006 Passat Two-Day ILC Course (CBT/WBT) 07/21/2005 --
V1312 891503 - New Passat Introduction SSP Course (CBT/WBT) 07/21/2005 --
V1314_30 895502 - VW new Passat Intro for Touareg, Phaeton or Jetta Technicians (2-day) ILT Class 07/20/2005 --
V1310 894504 - Introduction to the new Passat WBT for Technicians Course (CBT/WBT) 07/18/2005 --
V1346 871503 - The 2006 Passat Electrical System Design and Function Course (CBT/WBT) 07/18/2005 --
V1278 891403 - 2005 New Jetta Introduction SSP Course (CBT/WBT) 06/02/2005 --
V1280 861403 -- new Jetta Suspension SSP Course (CBT/WBT) 06/02/2005 --
V1300 892403 -- VW new Jetta Electro-mechanical Steering System SSP Course (CBT/WBT) 06/02/2005 --
V1279 873403 - VW new Jetta Electrical Systems SSP Course (CBT/WBT) 06/02/2005 --
V1239 7S0436A - Ready Set Go! Perfect Delivery for Technicians Assessment Course (CBT/WBT) 06/02/2005 --
V1211_17 892502 - VW new Jetta Introduction for Touareg or PhaetonTechnicians (2-day) ILT Class 01/28/2005 --
V1213 891504: new Jetta for Technicians Course (CBT/WBT) 01/10/2005 --
V247_80 851700 - Manual Transmission -- Operation and Diagnosis ILT Class 09/10/2004 --
V757_62 851902 - VW 5 Speed Automatic Transmission - Operation and Diagnosis ILT Class 06/02/2004 --
V1029_1 2004 TechTalk, # 4 (MV04012) MAX Broadcast 04/20/2004 --
V1080 (v1) 813304 - VAS 5051 Guided Fault Finding (v1) RETIRED Course (CBT/WBT) 04/17/2004 --
V1079 Volkswagen Introduction to the VAS 5051 (812304) Course (CBT/WBT) 04/17/2004 --
V1169_1 VW Customer Care: Do the Un-Expected (MV04081) MAX Broadcast 04/15/2004 --
V1066_22 895302 - VW Advanced Diagnostics ILT Class 01/29/2004 --
V251_74 861102 - Handling Control Systems ILT Class 12/05/2003 --
V255_46 862102 - Introduction to Brake Systems ILT Class 11/21/2003 --
V252 861103 - Handling Control Systems SSP Course (CBT/WBT) 10/28/2003 --
V948_21 892302 Introduction to the VW Phaeton ILT Class 10/10/2003 --
V944 944 - vwhub.com: English Extranet Administration Course (CBT/WBT) 09/30/2003 --
V836 897303 - The Phaeton Infotainment System Design and Function Course (CBT/WBT) 09/19/2003 --
V828 891204 - VW Phaeton -- WBT Course (CBT/WBT) 09/19/2003 --
V838 899303 - The Phaeton Air Suspension Design and Function Course (CBT/WBT) 08/28/2003 --
V837 898303 - The Phaeton Adaptive Cruise Control System Design and Function Course (CBT/WBT) 08/28/2003 --
V831 892303 - The Phaeton W12 Eng. Man. System Design and Function Course (CBT/WBT) 08/27/2003 --
V834 895303 - The Phaeton On-Board Power Supply Design and Function Course (CBT/WBT) 08/27/2003 --
V835 896303 - The Phaeton Convenience and Safety Electronics Design and Function Course (CBT/WBT) 08/27/2003 --
V833 894303 - The Phaeton Heating and Air Conditioning System Design and Function Course (CBT/WBT) 08/22/2003 --
V832 893303 - The Phaeton Chassis Design and Function Course (CBT/WBT) 08/20/2003 --
V830 891303 - The Phaeton Course (CBT/WBT) 08/20/2003 --
V743 Volkswagen Steering and Suspension Knowledge Assessment (V03) Assessment 07/28/2003 --
V887_10 VW Telematics by OnStar (600700) MAX Broadcast 06/20/2003 --
V887_9 VW Telematics by OnStar (600700) MAX Broadcast 06/11/2003 --
V30_131 Understanding VW Technology - I (601105) MAX Broadcast 06/09/2003 --
V947_65 891302 VW Touareg Introduction ILT Class 06/06/2003 --
V824_29 VW Personal Touch Delivery for Service (7S1200) MAX Broadcast 04/23/2003 --
V847 89H303 - VW Touareg 4 Wheel Drive System -- SSP Course (CBT/WBT) 04/16/2003 --
V844 89E303 - VW Touareg -- SSP Course (CBT/WBT) 04/03/2003 --
V235_67 842002 - Engine Management -- Level II ILT Class 03/28/2003 --
V846 89G303 - VW Touareg HVAC System -- SSP Course (CBT/WBT) 03/28/2003 --
V829 892204 - VW Touareg -- WBT Course (CBT/WBT) 03/27/2003 --
V866 89K303 - VW Touareg 6 Speed Automatic Transmission -- SSP Course (CBT/WBT) 03/26/2003 --
V848 89J303 - The Touareg Electrical System Design & Function -- SSP Course (CBT/WBT) 03/25/2003 --
V814_56 892202 VW New Beetle Convertible Introduction ILT Class 11/08/2002 --
V245 851103 - 09A- Jatco Auto Trans SSP Course (CBT/WBT) 10/22/2002 --
V26 High Impact Delivery for Service - Assessment (600200A) Course (CBT/WBT) 10/11/2002 --
V767 The W8 Passat (822203) Course (CBT/WBT) 10/10/2002 --
V765 The W Concept Engines (821203) Course (CBT/WBT) 10/10/2002 --
V764 The VW VAS 5052 (811203) Course (CBT/WBT) 10/09/2002 --
V746 Engine Repair Assessment Certification (EVAL1) Assessment 09/04/2002 --
V748 Manual Transmission Assessment (EVAL3) - RETIRED Assessment 09/04/2002 --
V751 - RETIRED Electrical Assessment Certification (EVAL6) - RETIRED Assessment 09/04/2002 --
V231_30 841102 - TDI Diesel Engine ILT Class 06/07/2002 --
V804 - RETIRED Engine Perf. Assessment Cert. (EVAL8) not required if taken prior to 12/31/00 RETIRED Assessment 05/27/2002 --
V801 RETIRED Brakes Assessment Certification (EVAL5) Not required if taken prior to 12/31/00 - RETIRED Assessment 05/27/2002 --
V762_8 VW Passat W8 Overview (891202) ILT Class 04/03/2002 --
V589 VW Certified Expert Technician 2002 (VC-ETEC-02) Course (CBT/WBT) 12/03/2001 --
V264_66 872002 - Airbag & Safety Systems ILT Class 11/30/2001 --
V423_67 Audi Repair Logic (AT7011) ILT Class 11/28/2001 --
V293 Audi Metrics for Mechanics (921003) Course (CBT/WBT) 11/27/2001 --
V302 Audi Evap System - Operation/Diagnosis (941903) Course (CBT/WBT) 11/27/2001 --
V327_94 Audi Electrical Systems (971600) ILT Class 11/27/2001 --
V288_56 Audi Diagnosis Using the VAS 5051 (911102) ILT Class 11/27/2001 --
V326 Audi Wiring Harness Insp. & Rep. SSP (971003) Course (CBT/WBT) 11/27/2001 --
V307 Audi Motor Vehicle Exhaust Emissions (943003) Course (CBT/WBT) 11/27/2001 --
V304 Audi ME7 Overview SSP (942003) Course (CBT/WBT) 11/27/2001 --
V291 Audi 5051 CBT Program (911903) Course (CBT/WBT) 11/27/2001 --
V609 VW Certified Technican Eng. Performance Spec. 2002 (VC-TENG-02) Course (CBT/WBT) 11/13/2001 --
V612 VW - VC1-Engine Repair (VC1) Course (CBT/WBT) 11/13/2001 --
V225_98 VW Engine Repair (821700) ILT Class 11/08/2001 --
V610 VW Certified Technician Electrical Specialist 2002 (VC-TESP-02) Course (CBT/WBT) 09/19/2001 --
873003 Retired How to Read Wiring Diagrams Assessment Retired Assessment 09/18/2001 --
V282 The 2001 EuroVan 2.8 Liter, 24-valve VR6 Engine Assessment (892103) Course (CBT/WBT) 09/14/2001 --
V265 VW Air Bag & Seat Belt Deployment Tool Video (872003) Course (CBT/WBT) 09/14/2001 --
V249 851903 - ZF Automatic Transmission - Operation & Diagnosis Assessment Course (CBT/WBT) 09/14/2001 --
V41_23 MAX-Make It Count:Preparing for a Perfect Delivery (601302) MAX Broadcast 08/17/2001 --
V232 841103 - TDI Diesel Engine Assessment Course (CBT/WBT) 08/16/2001 --
V216_81 811102 - Diagnosis Using the VAS 5051 ILT Class 08/10/2001 --
821003 Retired Metrics for Mechanics - Retired Assessment 07/18/2001 --
V240 VW Motor Vehicle Exhaust Emissions Assessment (843003) Course (CBT/WBT) 07/18/2001 --
V616 VW - VC5-Brakes (VC5) Course (CBT/WBT) 05/28/2001 --
V618 VW - VC7-HVAC (VC7) Course (CBT/WBT) 05/16/2001 --
V620 VW - VC9-L1-Advanced Engine Performance (VC9) Course (CBT/WBT) 05/16/2001 --
V613 VW - VC2-Automatic Transmission (VC2) Course (CBT/WBT) 05/16/2001 --
V619 VW - VC8-Engine Performance (VC8) Course (CBT/WBT) 05/16/2001 --
V617 VW - VC6-Electrical (VC6) Course (CBT/WBT) 05/16/2001 --
V236 VW ME7 Overview Assessment (842003) Course (CBT/WBT) 05/14/2001 --
V230 Engine Management Systems - Assessment (841003) Course (CBT/WBT) 05/14/2001 --
V273 2001 New Passat - Assessment (891103) Course (CBT/WBT) 05/14/2001 --
V154_16 We've Got You Covered: R.O. Preparation (7S1807) MAX Broadcast 05/14/2001 --
V269 874003 - VW Airbag & Safety Systems Assessment Course (CBT/WBT) 05/14/2001 --
V234 VW Evaporative Systems Assessment (841903) Course (CBT/WBT) 05/14/2001 --
V229_71 841002 - Engine Management Systems -- Level 1 ILT Class 02/21/2001 --
V607 VW Certified Technician 2001 (VC-TEC-01) Course (CBT/WBT) 12/29/2000 --
V40_13 MAX - Playing to Win Part II (601301) MAX Broadcast 11/06/2000 --
V258 Volkswagen Wiring Harness Inspection & Repair (871003) Course (CBT/WBT) 10/19/2000 --
V42_6 MAX - Playing to Win Part I (601303) MAX Broadcast 10/12/2000 --
V284 The New Volkswagen Eurovan (892803) Course (CBT/WBT) 09/19/2000 --
V152_50 VW Technician Warranty Training (7S1805) MAX Broadcast 08/30/2000 --
V272_17 881700 - Heating, A/C and Climate Control Systems (HVAC) ILT Class 03/16/2000 --
V266_16 872802 - Body Electrical Systems ILT Class 03/10/2000 --
V259_75 871600 - Electrical Systems ILT Class 01/07/2000 --
V270 VAS 1978 Wiring Repair Kit (874600) Course (CBT/WBT) 01/07/2000 --
V279 The New Beetle Product Overview (891803) Course (CBT/WBT) 12/08/1999 --
V802 Automatic Trans Assessment Cert. (EVAL2) Not required if taken prior to 12/31/00 Course (CBT/WBT) 11/17/1999 --
V754 L1 Assessment Certification (EVAL9) Course (CBT/WBT) 11/17/1999 --
V749 Front End Assessment Certification (EVAL4) Course (CBT/WBT) 11/17/1999 --
V752 HVAC Assessment Certification (EVAL7) Course (CBT/WBT) 11/17/1999 --
V750 Brakes Assessment Certification (EVAL5) Course (CBT/WBT) 11/17/1999 --
V753 Engine Performance Assessment Certification (EVAL8) Course (CBT/WBT) 11/17/1999 --
V803 HVAC Assessment Certification (EVAL7) not required if taken prior to 12/31/00 Course (CBT/WBT) 11/17/1999 --
V747 Automatic Transmission Assessment Certification (EVAL2) Course (CBT/WBT) 11/17/1999 --
V261_88 871802 - Comfort and Convenience Systems ILT Class 10/28/1999 --
V226 W8 Concept Engine (821803) Course (CBT/WBT) 09/23/1999 --
V222_39 VW VAG 1551 Operation/Troubleshooting (813700) ILT Class 02/18/1999 --
V286 1999 Golf and Jetta Product Overview (893803) Course (CBT/WBT) 12/30/1998 --
V640_3 VT7011 - Repair Logic ILT Class 12/03/1998 --
V260_5 VW Power Accessories (871700) ILT Class 10/30/1998 --
V238_127 VW Advanced Engine Performance Diagnosis (842600) ILT Class 07/07/1998 --
V278_55 VW New Beetle Technician Course (891802) ILT Class 03/05/1998 --
V283 1998 Volkswagen Passat Product Overview (892700) Course (CBT/WBT) 10/28/1997 --
V275_19 VW B5 Passat New Product Overview (891700) ILT Class 09/02/1997 --
V250_101 852600 VW Automatic Transmission Disassembly and Repair ILT Class 02/20/1997 --
V246_132 851600 VW Automatic Transmission -- Operation and Diagnosis ILT Class 02/18/1997 --
V642_110 VW OBD II Emissions Overview (VT8425) ILT Class 11/15/1995


Jim Ellis Volkswagen of Marietta – Atlanta VW Dealer near Lithia Springs GA - Home
Jim Ellis Motors Inc
1860 Cobb Pky South
Marietta, GA 30060
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Main Phone: (866) 578-9099
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Main Fax: (770) 956-1971